SynoClaw
Multi-agent AI for customer support and recruitment
SynoClaw is a team of AI agents that answers your customers on WhatsApp Business and Telegram from your own business knowledge, and works through your recruitment inbox on Gmail, Outlook and Zoho Mail.
It hands over to a person whenever a question needs one.
Support on the channels your customers already use
One set of agents, answering in two places, from the same knowledge base.
WhatsApp Business
Customers message your WhatsApp Business number and get an answer straight away, drawn from the business information you have given SynoClaw.
Telegram
The same agents auto-reply on Telegram, matching each question to the business information that actually answers it.
Handover to a person
When a question needs judgement rather than a lookup, SynoClaw escalates the conversation to a human agent during working hours.
It answers from your business knowledge
The knowledge base behind the agents is yours, and your team keeps it current.
Your team fills it
Business users add the product, pricing, policy and process information themselves, so the people who know the answers are the ones writing them down.
Answers stay grounded
Every reply is drawn from that knowledge base, so customers get your business’s answer rather than a generic one.
Recruitment email, without opening every message
SynoClaw works inside the recruitment mailbox your HR team already runs on.
Gmail, Outlook and Zoho Mail
Connect the mailbox you already use. SynoClaw reads and replies there, so nothing moves to a new system and no one changes how they work.
Documents requested automatically
Candidates get an immediate reply asking for the documents the role requires, instead of waiting for someone to reach their message in the queue.
Screening on your criteria
Set the few criteria that matter — years of experience, for example — and SynoClaw sorts applications against them, so no one opens and reads every email in turn.
What happens to an application
From the candidate’s email to a booked interview, without an HR inbox to work through.
A candidate emails
Applications arrive in your Gmail, Outlook or Zoho mailbox exactly as they do now.
SynoClaw replies
An automatic reply goes back requesting the documents the role requires.
The application is screened
Each candidate is checked against your criteria, such as years of experience.
The interview is booked
SynoClaw arranges a session inside the working day, remembering what it has already scheduled so two candidates never land on the same slot.
Interviews are booked, and conversations handed to human agents, between 9:00am and 6:00pm.
What it costs to start
Setup starts at RM150. Where SynoClaw runs is your choice.
From RM150
one-off setup
What setup covers
- Connecting your WhatsApp Business number and Telegram
- Loading your business knowledge base and checking what the agents answer
- Connecting your Gmail, Outlook or Zoho recruitment mailbox
- Setting your screening criteria, working hours and escalation contacts
What it comes to depends on how many channels and mailboxes you connect, and on the package you pick below, so tell us what you run and we will quote the scope.
Run it on your own device
SynoClaw is set up on a Windows or Ubuntu machine you already own, so your business knowledge and your candidates’ documents stay on your own hardware. The RM150 setup covers the install and the configuration; after that the machine is yours to run.
Hosted by Synoteca
We run SynoClaw on our own infrastructure instead, so there is no machine for you to keep on and no one in-house maintaining it. Hosting is charged on top of the setup fee, quoted from the channels and mailboxes you connect.
Not sure which package fits? Email sales@synoteca.com for a demo and a consultation, and we will walk through both.
See it answering for your business
Email sales@synoteca.com for a demo and a consultation. Tell us which channels and mailboxes you run on, and we will show you what SynoClaw would answer. Built in Kuala Lumpur by Synoteca.