IT Consulting

IT consulting for Malaysian businesses

Practical advice on the systems your business runs on: cloud, storage, AI and the software you build. You work directly with our founder, not an account manager.

RM150 per hour, billed by the hour. Larger projects are quoted as fixed scope once we both understand what is needed.

What we help with

Five areas where a second opinion saves more than it costs.

Cloud and AWS

Architecture reviews, migration planning and cost control on Amazon Web Services. We are part of the AWS Lift programme for early stage companies.

Storage, backup and surveillance

Synology NAS sized, specified and deployed, with a backup plan that has actually been restored from. Synology is our strategy partner.

AI adoption

Where generative AI actually pays off in your business, which tools to use, and how to connect them to the systems and data you already have.

Web and app development advisory

Platform choice, build versus buy, vendor selection and a technical review of what you are being quoted, before the budget is committed.

Advertising and livestream

Planning and running advertising and livestream campaigns, with Syno AIdea for nearby search, livestreaming and content creation.

How we work

Four steps, so you always know what happens next.

First call

We talk through what you are trying to fix and whether we are the right people for it.

Assessment

We look at what you have now: the systems, the costs, the risks and the gaps between them.

Recommendation

A written recommendation you can act on, with options and costs, including the option of changing nothing.

Build or hand over

We implement it with you, or hand it to your team with documentation they can actually run from.

RM150

per hour, consultancy rate

What the hour covers

  • Advisory calls, system reviews and written recommendations
  • Vendor and product research done on your behalf
  • Documentation you keep, whoever ends up implementing it

Migrations, deployments and builds are quoted as a fixed scope after the assessment, so you are not paying by the hour for a project with a known shape.

Why Synoteca

You talk to the person doing the work

Our founder, Liew Foo Sing, brings over 10 years of professional experience from ByteDance, Mediacorp and Fusionex Group. No layers in between.

We advise on what we also run

We deploy and support the same systems we recommend, so the advice has to survive contact with reality.

Backed by the platforms we use

AWS, Stripe and Customer.io support Synoteca, and Synology is our strategy partner. More about us.

Common questions

How does an engagement start?

With a call. Tell us what is not working and we will say whether we can help, what it would take, and roughly what it would cost.

Do you only advise, or can you implement?

Both. We can hand you a recommendation to take elsewhere, or build and support it ourselves. The advice does not change either way.

Do you work outside Kuala Lumpur?

Yes. We are based in Kuala Lumpur with offices at Q Sentral and KL Eco City, and we work with clients remotely as well as on site.

How small is too small?

There is no minimum retainer. A single hour to sanity-check a quote or a migration plan is a perfectly normal way to start.

Tell us what is not working

One call is usually enough to know whether we can help. We are in Kuala Lumpur, Monday to Friday, 0900 to 1800 (UTC+8).